Blue Shield of California is waiving applicable costs for screening and doctor-recommended testing for the novel coronavirus (COVID-19). This includes copays, coinsurance, and deductibles. Blue Shield does not require your doctor to obtain prior authorization for COVID-19 screening and testing.
If you have a fever and cough and feel short of breath, we suggest using a virtual care option such as Teladoc or NurseHelp 24/7. before seeking in-person care. Please also refer to the Centers for Disease Control guidance regarding COVID-19 symptoms. Using virtual care helps reduce the risk of spreading the virus. Through May 31, Blue Shield is covering any applicable costs for Teladoc visits, if Teledoc is available with your plan. NurseHelp 24/7 is also available for eligible members at no additional cost. Log in to your online account to see what benefits your plan covers.
For further health plan related questions, don’t hesitate to call the customer service number on your Blue Shield member ID card.